Joseph D. Phillips, Resume

Objective

Joseph PhillipsLeadership role where I can maximize my project management experience, technology skills, adult education knowledge, and organizational change management abilities. I’m looking for interesting projects to help organizations better manage their projects. I’m available to work as a project manager, project management consultant, and adult educator.

Profile

Motivated, personable business professional with more than 15 years’ experience as a project management consultant, technology consultant, adult educator, and technical writer. Extensive experience as a project manager, management consultant, organizational change management consultant, organizational process analyst, and technical implementations. Well-versed in project management methodologies, process engineering, organizational change management, risk management, project planning, team building, communication, and technical implementations of organizational change, software projects, network operating systems, and web development projects. Project management certifications include the Project Management Professional (PMP) and the Project+ Professional designation.

Skills Summary

  • Project management
  • Business management
  • Risk management
  • Change management
  • PMP and CAPM
  • Risk management
  • Microsoft Office
  • Microsoft Project
  • Basecamp
  • Articulate Suite
  • Social media
  • Server systems
  • Adult education
  • Bloom’s Taxonomy
  • Instructional design
  • Public speaking
  • Train-the-trainer
  • Leadership and coaching

Professional Experience

Project management

  • Project management consultant for project management office implementation, organizational change management, process configuration mapping, workflow analysis, and project management information system selection and deployment.
  • IT project manager for technology upgrades, server conversions, network topology and design, and technical projects in the legal, healthcare, architectural, and engineering disciplines.
  • Project management consultant for a hospital project to establish protocols and procedures for non-English speaking patients in consideration of security, health, and privacy requirements.
  • Project management consultant for several initiatives, including software deployment, network operating systems, Microsoft Exchange, Microsoft Office, Microsoft Server Operating Systems, and others.
  • Consulted as a project manager for new business startups, architectural firms, and manufacturing companies.

 

Adult education

  • Created, designed, and led seminars on project management, PMP certification, IT project management, risk management, scheduling, Microsoft Project, technical writing, and goal achievement.
  • Designed web-based training with Articulate Studio, developed course materials, and led both public and private seminars, lectures, and speeches for organizations.
  • Taught college-level courses and corporate educational seminars on project management, writing, business analysis, Microsoft products, workflow, process engineering, and related topics.
  • Produced course materials for custom seminars; courses include workbooks with exercises and quizzes, instructor materials, and slide decks.

 

Technical writing

  • Have completed hundreds of writing assignments for Pearson Education, CIO Magazine, MCP Magazine, Bedrock Learning, UCertify, and others.
  • Co-authored more than 25 books on technology, Microsoft products, and networking for MacMillan Press and Pearson Education.
  • Authored seven books on project management, business analysis, and technical training for McGraw-Hill and the American Management Association Press.
  • Self-published The Lifelong Project and Vampire Management for PMI keynote presentations in the US and Europe.

 

 Employment History

Indiana University Health Systems

Project Management Consultant, March 2011 to June 2012

Served as a project management consultant for IU Health Learning Solutions department. Consulted on health education projects for employees and external stakeholders. Developed and implemented a project management framework, project governance, and organizational process assets in templates, software, reports, software, and internal processes. Key accomplishments include:

  • Established project management office approach for organizational policies, application development projects, web-based projects, on-the-job compliance, and instructor-led training projects
  • Created project governance and framework policies for department
  • Consulted on and led multi-million dollar projects (Saxony Hospital opening education initiative, CERNER software education initiative, Computerized Physician Order Entry (CPOE) project, ambulatory, regulatory, and internal projects)
  • Defined project management information system, organizational process assets as forms, templates, and processes, created organizational policies based on project size (macro, micro, add-move-change-delete) and project budget (Under $50,000, between $50,000 and $250,000, and greater than $250,000)
  • Wrote, presented, and implemented policies for project initiation, requirements gathering, requirements tracing, risk management, scope definition, change control, schedule management, cost management, communications, and project life cycle for software development projects, web-based education initiatives, and learning task analysis

 

Project Seminars, Inc.

Owner/Operator, 1993 to Present

Completed analysis of workflows, developed training materials, and delivered project management courses for a variety of clients in the US and in Europe. Key clients and accomplishments include:

  • Project Management Institute: Served as keynote speaker for conferences in Tampa, Antwerp, Frankfurt, and Luxembourg
  • Chase Bank: Developed and taught PMP Boot Camp for 450 project managers in Chicago, Columbus, New York City, Tampa, Kansas City, Phoenix, and Dallas. Assignment was for 16 months
  • Kaplan University: Developed and designed three project management classes: IT Project Management, Construction Management, and Project Management Fundamentals
  • CulturaLink, Inc.: worked with this language services company to establish a project management office to coordinate all projects that span hospitals throughout the US, multiple interpreters, language software, billing tracking, and data analysis projects

 

Instructingcom, LLC

Owner/Operator, 2008 to Present

Web-based training company with a focus on the PMI Project Management Professional certification and custom web conferences. Key accomplishments include:

  • Developed 40-hour, web-based training course with lecture, videos, HTML5, SCORM-compliant, exercises, and course tracking for PMI pre-exam education requisite (over 1,500 subscriptions to date)
  • Developed web-based PMI Professional Development Unit education for The Project Management bookstore (over 5,000 attendees to date)
  • Hosted teleconferences for Progressive Business Alliance, AT&T, Women in Business, Women in Project Management, and DeVry University
  • Ball State University: developed, designed, and taught several project management classes for the downtown Indianapolis Ball State University career center. Courses include: Project Management Professional (PMP) Certification Course, IT Project Management, and The Lifelong Project
  • Contract-based trainer: served as a contract-based trainer teaching primarily IT Project Management and the PMI PMP Boot Camp for several clients, including: BobCat Companies, Ivy Tech Community Colleges, CEDIA, Community Health Network of Indiana, New Horizons Computer Learning Center, and others

 

Author

2000 to Present

Written, co-authored, or served as technical editor to more than 35 books on technology, careers, project management, and goal setting for MacMillan, McGraw-Hill, Pearson Education, and AMA Press.

Recent publications include:

PMP Project Management Professional Study Guide
McGraw-Hill; ISBN: 0071626735

CAPM/PMP All-in-One Exam Guide
McGraw-Hill; ISBN: 0071632999

PMP Project Management Lab Book
McGraw-Hill; ISBN: 0071744266

IT Project Management: On Track from Start to Finish
McGraw-Hill; ISBN: 0071700439

The Certified Technical Trainer All-in-One Exam Guide
McGraw-Hill; ISBN: 978-0071771160

The Lifelong Project
Amazon; ISBN: 0615337546

Project Management for Small Business
American Management Association Press;
ISBN: 978-0814417676

 

Education and certifications

Columbia College Chicago, 1995

Project Management Professional (PMP)

Comptia Project+ Professional

Comptia A+ Professional

Comptia Network+ Professional

Comptia Certified Technical Trainer+ Professional

Microsoft Certified Systems Engineer

Microsoft Certified Trainer